For each visitor to our website, our web server collects the following type of information for statistical purposes:
• The number of users who visit the website
• The date and time of visits
• The number of pages viewed
• Traffic patterns
We use this data to evaluate our website performance and to improve the content we display to you.
The type of information that we collect from you will depend on what services you use on the website. When you provide us with personal details i.e. when registering for an Ultimate Paintball event, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to our services.
We will not use your personal information for any purpose which is not related to the services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Ultimate Paintball to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside Ultimate Paintball for marketing purposes.
We may use your email address to send our regular communications which provide information, updates on new services and special offers.
It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.
When capturing customer data it is passed through a secure Ultimate Paintball server using encryption technology to ensure that your information is protected when being sent over the Internet. This also applies to information that may be collected for Ultimate Paintball by an agency i.e. when entering a competition, where it will also be passed through a secure server.
Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user log ons or other security procedures.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
This policy governs the publication of and commentary on social media by employees of Ultimate Paintball and its related companies (The Paintball Factory). For the purposes of this policy, social media means any facility for online publication and commentary, including without limitation blogs, wiki’s, social networking sites such as Facebook, LinkedIn, Twitter, Pinterest, Instagram and YouTube. This policy is in addition to and complements any existing or future policies regarding the use of technology, computers, e-mail and the internet.
Ultimate Paintball employees are free to publish or comment via social media in accordance with this policy. Ultimate Paintball employees are subject to this policy to the extent they identify themselves as a Ultimate Paintball employee (other than as an incidental mention of place of employment in a personal blog on topics unrelated to Ultimate Paintball).
Publication and commentary on social media carries similar obligations to any other kind of publication or commentary.
All uses of social media must follow the same ethical standards that Ultimate Paintball employees must otherwise follow.
It’s perfectly acceptable to talk about your work and have a dialog with the community, but it’s not okay to publish confidential information. Confidential information includes things such as unpublished details about our software, details of current projects, future products, financial information, research, and trade secrets. We must also be mindful of the competitiveness of our industry.
Privacy settings on social media platforms should be set to allow anyone to see profile information similar to what would be on the Ultimate Paintball website. Other privacy settings that might allow others to post information or see information that is personal should be set to limit access. Be mindful of posting information that you would not want the public to see.
Do not blog anonymously, using pseudonyms or false screen names. We believe in transparency and honesty. Use your real name, be clear who you are, and identify that you work for Ultimate Paintball. Nothing gains you notice in social media more than honesty – or dishonesty. Do not say anything that is dishonest, untrue, or misleading. If you have a vested interest in something you are discussing, point it out. But also be smart about protecting yourself and your privacy. What you publish will be around for a long time, so consider the content carefully and also be cautious about disclosing personal details.
It is critical that you show proper respect for the laws governing copyright and fair use or fair dealing of copyrighted material owned by others, including Ultimate Paintball’s own copyrights and brands. You should never quote more than short excerpts of someone else’s work, and always attribute such work to the original author/source. It is good general practice to link to others’ work rather than reproduce it.
The public in general, and Ultimate Paintball’s employees and customers, reflect a diverse set of customs, values and points of view. Don’t say anything contradictory or in conflict with the Ultimate Paintball website. Don’t be afraid to be yourself, but do so respectfully. This includes not only the obvious (no ethnic slurs, offensive comments, defamatory comments, personal insults, obscenity, etc.) but also proper consideration of privacy and of topics that may be considered objectionable or inflammatory – such as politics and religion. Use your best judgment and be sure to make it clear that the views and opinions expressed are yours alone and do not represent the official views of Ultimate Paintball.
Customers, partners or suppliers should not be cited or obviously referenced without their approval. Never identify a customer, partner or supplier by name without permission and never discuss confidential details of a customer engagement. It is acceptable to discuss general details about kinds of projects and to use non-identifying pseudonyms for a customer (e.g., Customer 123) so long as the information provided does not violate any non-disclosure agreements that may be in place with the customer or make it easy for someone to identify the customer. Your blog is not the place to “conduct business” with a customer.
If you see misrepresentations made about Ultimate Paintball in the media, you may point that out. Always do so with respect and with the facts. If you speak about others, make sure what you say is factual and that it does not disparage that party. Avoid arguments. Brawls may earn traffic, but nobody wins in the end. Don’t try to settle scores or goad competitors or others into inflammatory debates. Make sure what you are saying is factually correct.
If you make an error, be up front about your mistake and correct it quickly. If you choose to modify an earlier post, make it clear that you have done so. If someone accuses you of posting something improper (such as their copyrighted material or a defamatory comment about them), deal with it quickly – better to remove it immediately to lessen the possibility of a legal action.
For example, consider what might happen if an Ultimate Paintball employee is in a meeting with a customer or prospect, and someone on the customer’s side pulls out a print-out of your blog and says “This person at Ultimate Paintball says that product is awful.”
Saying “Product X needs to have an easier learning curve for the first-time user” is fine; saying “Product X is awful” is risky, unsubtle and amateurish.
Once again, it’s all about judgment: using your blog to trash or embarrass Ultimate Paintball, our customers, or your co-workers, is dangerous and ill-advised.
Many social media users include a prominent disclaimer saying who they work for, but that they’re not speaking officially. This is good practice and is encouraged, but don’t count on it to avoid trouble – it may not have much legal effect.
Make sure that social media does not interfere with your job or commitments to customers.
The following tips are not mandatory, but will contribute to successful use of social media.
The best way to be interesting, stay out of trouble, and have fun is to write about what you know. There is a good chance of being embarrassed by a real expert, or of being boring if you write about topics you are not knowledgeable about.
Quality matters. Use a spell-checker. If you’re not design-oriented, ask someone who is whether your posts look decent, and take their advice on how to improve them.
The speed of being able to publish your thoughts is both a great feature and a great downfall of social media. The time to edit or reflect must be self-imposed. If in doubt over a post, or if something does not feel right, either let it sit and look at it again before publishing it, or ask someone else to look at it first.
Policy violations will be subject to disciplinary action, up to and including termination for cause.